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De VolksbankNetherlands
Active
This profile is actively maintained
Last update: 2025-02-18 16:07:26
De Volksbank's head office in Utrecht. Photo: Jascha Hagendoorn via Wikimedia Commons [CC BY-SA 4.0]
Active
This profile is actively maintained
Last update: 2025-02-18 16:07:26
About
| Website | https://www.devolksbank.nl/home.html |
| Headquarters |
Croeselaan 1
3521 BJ Utrecht
Netherlands
|
| CEO/chair |
Roland Boekhout CEO |
| Supervisor | |
| Ownership |
De Volksbank is owned by the Dutch state via NLFI, a Dutch government agency. |
De Volksbank is a Dutch retail bank, providing various banking products and services for individuals and small businesses. The bank offers savings, payments, investments, asset management, mortgages, loans, and disability and term life insurance, as well as online and mobile banking services. It operates under the four brands, including ASN Bank, BLG Wonen, RegioBank, and SNS bank. The bank was formerly known as SNS Bank and changed its name to de Volksbank in January 2017. In 2013 SNS Bank was nationalised making the Dutch state the only share holder of de Volksbank.
Sustainability
Commitments
Policies
Voluntary standards
De Volksbank's most important sustainability commitments (including the commitments from its subsidiary ASN Bank) can be found at the website sections listed below.
De Volksbank uses the same policies as its subsidiary ASN Bank. Therefore, ASN Bank policy documents, as mentioned below, apply to de Volksbank as well.
De Volksbank has committed itself to the following voluntary standards:
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Accountability
Grievances
De Volksbank's complaints handling procedure can be accessed here.
Stakeholders may raise complaints via the OECD National Contact Points (see OECD Watch guidance). Advice on specific cases may also be requested from the NVB's Advisory Panel on Responsible Banking.
De Volksbank is an Equator Principles signatory. While the Equator Principles have no official grievance mechanism, complaints relating to this bank's financing of Equator Principles projects can be filed through our own website www.equator-complaints.org.
This page evaluates De Volksbank's responses to instances of alleged human rights violations linked to its finance, raised by civil society organisations. It is not intended to be exhaustive, but covers selected impacts raised by BankTrack and other civil society partners since 2016. For the full scoring methodology, see here. For more information about BankTrack's evaluation of bank responses to human rights impacts, see the 2021 report "Actions speak louder: assessing bank responses to human rights violations".
Impacts reviewed
Responded?
Total score
Response
Action
Monitoring
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